There are a few times when I tried something and knew immediately that my life would never be the same. My local Giant was offering free grocery pick-up through Peapod over the summer and I decided to try it one day. I will never go back to regular grocery shopping again.
How It Works (Peapod)
There are many, many places that offer similar services. I’ve done a little research and list them at the end of the post. Here, I’ll specifically talk about Peapod, which is what I use every week.
Peapod has a website where you first log-in, can link your Giant Bonus Card information and tell them to which location you live nearest. Then, you can start filling your cart.
They offer several ways to find items. There’s a search bar that works fairly well, you can browse aisles or by category, you can view all the specials, and you can view your specials (items you’ve previously bought that are on sale).
Peapod Main Screen
The items show up in your cart and you get a real-time update on how much you’re spending.
Searching & Cart Updates
I do a lot of package reading and was worried that I wouldn’t be able to get that information. Not so! For every item, they post the nutrition information, ingredients, and other relevant information like preparation steps.
At any time, you can select a day/time for pick-up or delivery. As long as you finish before the web session ends, that spot is reserved for you. At the end you checkout, just like any other online shopping experience. For pick-up, you sign up for a day/hour and can arrive at any time during that hour to pick-up your food. For delivery, you’re given a larger timespan (maybe 2-4 hours) when the truck might come to deliver your food. I’ve only done pick-up thus far and it works out great.
I initially didn’t trust Peapod to get my order right, but they do a remarkably good job. I still double-check it, though, because once or twice they’ve forgotten a bag and just last week, I was charged for an avocado I never received. This is the first time that’s happened.
So Many Amazing Grocery Lifehacks
Let me try to elaborate on all of the ways this makes life better.
- Time Savings – I no longer have to spend an hour picking out things in the grocery store. I can order my items a couple days ahead and add or subtract things up until 12-18 hours before my pick-up time.
- Sorting by unit price – You can sort by a variety of methods, including unit price. No more staring at a wall filled with ketchup and wondering which one’s the best value.
- Knowing exactly how much everything costs – There’s a real-time tally of how much you’re spending and you can review taxes and fees any time. You know exactly what you’ll be spending.
- Easy to boot items from the cart – If you’re spending too much, it’s easy to delete items from your cart without wandering all over the store trying to put them back in the proper spot.
- Less impulse purchasing – No checkout aisle means no temptation to buy an impulse Toblerone.
- Express shop – There’s a way to scan and upload a grocery list you’ve already created. I haven’t tried it, but that’s brilliant.
- Start with your last list – If you buy mostly the same things every week, you can save even MORE time by starting with a previous list or adding your frequent purchases to a list.
- Warehouse carries more options than local stores – Peapod grabs their items from a centralized warehouse and I’ve noticed they have some items that my local store doesn’t carry.
- No more searching for physical items – Most importantly, I never have to wander around the store aimlessly wondering where the bread crumbs are.
Every rose has its torn.
- Costs extra – It used to be free to pick-up groceries, but they started charging $2.95 in September. For deliveries, the fee is currently $7.95. To me, $3 is a nominal fee to pay for regaining so much of my time and the savings from some of the lifehacks above more than make up for the cost.
- Bags – You can’t use your canvas bags and Peapod seems to be trying to break the record for just how many bags they can waste in one shopping trip. Many, many items come by themselves in a bag. We try to mitigate this by giving the bags right back for reuse.
- Some things/sizes aren’t available (e.g. large crunchy JIF peanut butter) – There is a way to request items, though.
- If you shop too late, there may not be pick-up/delivery times available – If you try to shop the day-of or later the day before, the pick-up slots might be gone
- Out of stock items – When the exact item you ordered is out of stock, they tell you, but you don’t get it, which is a real bummer when you need that item for a recipe. When you shop yourself, you can pick out another brand.
- Refunds – If there is a problem with your order, you can’t just go inside the Giant and get a refund right away, you have to contact Peapod and deal with emails sometimes for days to get it right.
- Coupons – You can use coupons. You turn them into your truck driver or pick-up rep, but then you have to wait 1-2 weeks to see a credit on your account. One time I had my husband pick-up and the rep told him they don’t take coupons. I think that guy was new.
- Disorganization – In September, our Giant store got a new driver that doesn’t organize the bags properly. Since I am usually the first customer to pick-up on Saturdays, I have to wait around an extra 10-20 minutes for the poor people at Giant to sift through everything. I wish they would fix this.
Where Else Can You Shop for Groceries Online?
I did a little research to find out who else is offering pick-up or delivery. Here’s what I found:
- Giant/Peapod – As detailed above, they do pick-up and delivery. They’re running a referral program right now, so contact me via comments or at email@example.com for $20 off.
- Safeway – Delivery within a one-hour window and your first delivery is free. The regular delivery price fluctuates based on fuel prices, but the base cost is currently $9.95 if you spend over $150.
- Harris Tetter Express Lane – Harris Tetter lets you shop online and pick-up gorceries for $4.95 per trip, or you can buy a one-month or annual pass.
- Target – Target has free store pick-up for all of their items, including some groceries. You don’t get to choose when it’s available, though and it appears that only non-perishable items are available. They’ll contact you when your order is ready.
- Relay Foods – Relay Foods boasts local, organic, and everyday items. They have a decent amount of options. You can pick-up for free the next day at a centralized location or have food delivered for a fee. The food looks delicious, but prices are Whole Foods-worthy!
- Instacart – In Washington DC, some parts of Northern VA and other large cities across the country, Instacart delivers from Harris Teeter, Whole Foods, and Costco with varying fees and some items are marked up.
- Washington’s Green Grocer – This works like a CSA that delivers boxes of produce right to your door. You can choose strictly local or strictly organic boxes of produce that range from $27-$46. They also deliver meat, dairy, and baked goodies, but only to the Washington, DC, Maryland, Delaware, and some Virginia areas.
- Hello Fresh – Hello Fresh is not a full grocery shopping experience. Instead, they have a bunch of recipes you can make in 30 minutes or less. You pick the ones you want and they deliver the ingredients to you. Meals start at $9.
- Amazon Fresh – Not yet in the DC area, but I am anxiously awaiting Amazon Fresh. If they can do for groceries what they do for everything else, I may never shop anywhere else.
- Google Shopping Express – Also not available in the DC area yet, but Google Shopping says they’ll pick-up items from a variety of stores and deliver them right to your door.